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Empowerment
   
Satisfied customers
are your sales ‘partners’
Often the best sources of valuable new customers are satisfied existing
customers through positive ‘word of mouth’ referrals. Loyal customer
referrals often share the customer profile and spend patterns of those
who referred them. BAM Strategy helps organizations develop Internet
based marketing programs designed to empower existing customers to refer
additional new customers.
Empower your customers
The Internet is ideal for encouraging
satisfied customers to provide positive ‘word of mouth’ referrals
because it makes it easy for them to actually do so. An e-mail from a
satisfied customer to his or her contact list is all it takes to communicate
a new offer or other valuable information. In return the customer can be
eligible for additional benefits from the firm. Undertaking this type of
program offline would be very challenging because it would be very
difficult to communicate and manage the program, additionally the costs
would make it prohibitive.
To find out more please
contact us.
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